Grand Oasis Tulum Riviera | Hotel in Akumal

| 7.2 (307 Reviews) |  1 Bathroom
Akumal Hotel | Grand Oasis Tulum Riviera

Hotel in Akumal

Luxury hotel on the beach, with 3 outdoor pools
Catch some rays on Grand Oasis Tulum Riviera's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Housekeeping is available on request.
Grand Oasis Tulum Riviera offers 195 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. This Akumal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.


3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Carretera Federal Chetumal Km 251, Akumal, 77780, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Private bathroom
  • Shampoo
  • Hair dryer
  • Towels
  • Soap
  • Bathtub or shower
Bedroom
  • Air conditioning
  • Bed sheets
  • Iron/ironing board
  • Safe
Breakfast
  • 6 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 3 poolside bars and 6 bars/lounges
  • Free buffet breakfast available daily 6:30 AM–11:00 AM
  • Minibar
Parking
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 52
  • Lever door handles
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible restaurant
  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smooth flooring in public areas
  • Wheelchairs available on site
  • 2 on-site accessible parking spaces
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Front entrance ramp
  • Cobblestone flooring in public areas
  • Wheelchair-accessible business center
  • Gravel flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible pool
Activities
  • Hiking/biking trails
  • Snorkeling
  • Fishing
  • Children's pool
  • Lifeguards on site
  • Playground
  • Full-service spa
  • 3 outdoor pools
Entertainment
  • 42-inch flat-screen TV
General
  • Ballroom
  • Reception hall
  • Banquet hall
  • Gift shop/newsstand
  • Elevator
  • ATM/banking services
  • English
  • Spanish
  • Renovated entire property - April 2023
  • Beach towels
  • Designated smoking areas (fines apply)
Guest Services
  • Children's pool
  • Children's games
  • Playground
  • Snack bar/deli
  • Children's club
  • Waterslide
  • Trampoline
  • 3 outdoor pools
  • Concierge services
  • Housekeeping (on request)
  • Dry cleaning service
  • Porter/bellhop
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services
  • 24-hour front desk
  • Hair salon
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
Outdoors
  • Beach cabanas (surcharge)
  • Pool umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Beach umbrellas
  • Nature reserve
  • Private beachfront location
  • Terrace
  • Lifeguards on site
  • Free pool cabanas
  • Dock
Spa
  • Hot tub
  • Facials
  • Sauna
  • Massage - deep-tissue
  • Body treatments
  • 4 treatment rooms
  • Spa open daily
  • Manicures and pedicures
  • Massage - on the beach
  • Body scrubs
  • Massage - hot stone
  • Outdoor treatment areas
  • Couples treatment room(s)
  • Steam room
  • Massage/treatment rooms
  • Body wraps
  • Hydrotherapy
  • Aromatherapy

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number ohn1708307ka safety features at this property include a smoke detector, a security system, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Pavel
May 23, 2025 10:34:03 PM
Review Score:   8
Summary: Nice resort in general, however, ongoing renovation added inconvenience and the resort is fairly small with lack of entertainment for the small kids. Rooms are kept clean but were really dated. Noisy bed, rusty HVAC system, the bathtub all in cracks as well. If you want to have a selection of activities, I would avoid. If you are looking for the quiet and simple resort to relax on the beach - this would be a good choice.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Size: 380 square feet m2
1 King Bed
2 Double Beds
Standard Room

General

Number of living rooms 0, Square feet - 380, Number of bedrooms - 0, Square meters - 35.26, Ping - 11, Bed count minimum 1, Bed count maximum 2
Superior Room
Room Size: 380 square feet m2
1 King Bed
2 Double Beds
Superior Room

General

Number of living rooms 0, Square feet - 380, Number of bedrooms - 0, Square meters - 35.26, Ping - 11, Sea view, Bed count minimum 1, Bed count maximum 2
Family Room
Room Size: 380 square feet m2
1 King Bed
2 Double Beds
Family Room

General

Number of living rooms 0, Square feet - 380, Number of bedrooms - 0, Square meters - 35.26, Ping - 11, Bed count minimum 1, Bed count maximum 2

FAQ's

Is this Grand Oasis Tulum Riviera pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Oasis Tulum Riviera have a swimming pool?

Yes, this Grand Oasis Tulum Riviera has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Oasis Tulum Riviera?

Best-rates for the Grand Oasis Tulum Riviera starts from $255 per night with includes Breakfast, Laundry, Air Conditioner, Designated Smoking Area, Accessibility, Sports/Activities, Guest Services, Child Friendly, Hot Tub, Parking, Pool, Wheelchair Accessible, Business Services, Entertainment, Balcony/Terrace, Bedding/Linens, Spa, Bar, Internet, View, Ocean View, Wellness Facilities, Restaurant with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Grand Oasis Tulum Riviera a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Oasis Tulum Riviera wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Oasis Tulum Riviera is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Oasis Tulum Riviera?

Based on the information reported by the owner or manager, the Grand Oasis Tulum Riviera indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Oasis Tulum Riviera?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Oasis Tulum Riviera are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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